Privacy Policy

Overview

This Privacy Policy explains how RangeOps (“we”, “us”, “our”) collects, uses, and shares information when you use our website and services (the “Services”).

Information we collect

• Account information: such as name, email address, authentication and profile details.
• Tenant and membership data: information you provide while operating within a tenant (for example, staff roles and operational records).
• Usage and device data: logs and analytics about how the Services are accessed and used.
• Communications: emails or messages you send to support.

How we use information

• Provide, operate, and maintain the Services
• Authenticate users and secure accounts
• Process payments and manage billing (where applicable)
• Respond to support requests
• Improve performance, reliability, and features
• Prevent fraud, abuse, and security incidents

How we share information

We may share information with service providers who help us operate the Services (for example, hosting, analytics, and payment processing). We may also share information to comply with legal obligations, enforce our terms, or protect the rights and safety of our users and the public.

Data security

We use reasonable administrative, technical, and operational safeguards designed to protect information. No system can be guaranteed to be 100% secure.

Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your choices

You may be able to access, update, or delete certain information through the Services. If you need help, contact us at [email protected].

Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.